Welcome to JMC Hotels & Resorts, where your comfort, safety, and satisfaction are our top priorities. To ensure a pleasant experience for all our guests, please review our Policies and House Rules below.
By joining the Deotel Hotels franchise, you gain the benefits of a trusted, growing brand with a solid foundation and robust support system.
1.To maintain our service quality and commitment to excellence, we have a clear and transparent cancellation policy:
2. Advance Payment: A confirmed booking requires an advance payment, which is non-refundable under all circumstances.
1. Cancellations made 30 days or more before the event may be rescheduled (subject to availability).
2.Cancellations made within 30 days of the event will result in 100% forfeiture of the advance payment.
3. Force Majeure: In the case of unforeseen events (natural disasters, government restrictions, etc.), bookings may be adjusted or credited at JMC’s discretion.
4.Menu & Guest Changes: Any modifications to menu or guest count must be confirmed at least 10 days prior to the event date.
4.We appreciate your understanding and cooperation as we strive to deliver exceptional quality and seamless service for every occasion.
